VegasNow Casino Privacy Policy

Last Updated: 20.01.2024

This Privacy Policy outlines how VegasNow collects, processes, and safeguards your personal information when you use our services. To help clarify the terms, we provide specific definitions:

“We,” “Us,” “Our” refer to VegasNow, the operator of this website.
“You,” “Your” refer to the individual user accessing and using our services.
“Personal Data” means any information related to an identifiable person.
“Processing” means any operation carried out on personal data, including collection, storage, and disclosure.
“Cookies” refer to small text files stored on your device that assist in tracking your preferences and activity on our website.

These definitions serve as a guide to understanding the key terms used throughout this document, and they form the foundation of how we communicate our data protection practices. Understanding these terms will assist you in recognizing your rights and our obligations regarding your data privacy. Each section of this policy refers to these definitions to provide clarity on the measures we take to handle your information.

General

VegasNow Online Casino places significant importance on the privacy and protection of user data. Our practices are fully compliant with applicable data protection laws, including the General Data Protection Regulation (GDPR). This privacy policy applies to all visitors, registered users, and any other individuals interacting with the VegasNow website or services.

We commit to collecting only the data that is necessary for providing services, enhancing user experience, and meeting legal obligations. We respect your privacy and handle your personal data with great care, limiting access to only authorized personnel who are bound by confidentiality agreements. Furthermore, we ensure that third parties who may access your data through necessary business processes adhere to the same stringent data protection policies as we do.

By using the VegasNow website, you agree to the collection and processing of your personal data as outlined in this Privacy Policy. If you do not agree with the terms outlined, you should discontinue using our services. We may update this Privacy Policy periodically, and any changes will be effective upon publication. It is your responsibility to review this policy regularly to stay informed of any updates.

About Us

We place the utmost importance on safeguarding your privacy. To this end, we have appointed a dedicated Data Protection Officer (DPO). The DPO’s primary role is to ensure our company adheres to all legal requirements concerning the handling of your personal data. Additionally, the DPO serves as your primary point of contact for any inquiries or concerns related to this Privacy Policy.

Information We Collect

VegasNow collects several types of information to offer a tailored and efficient experience to our users. The data collected falls under different categories, each serving a specific purpose:

Personal Identification Information (PII): Includes name, address, email, phone number, date of birth, and identification documents.
Financial Data: Payment method details, including credit card information, bank account numbers, and transaction records.
Technical Data: This includes IP addresses, browser type, operating system, and device information.
Usage Data: Information about how you interact with the site, including login history, page visits, game activity, and preferences.
Marketing Data: Preferences and interactions with marketing communications, including opt-in and opt-out statuses.

The collection of this data is either voluntary, where you provide it directly to us through registration or transactional activities, or automatic, where we collect it through cookies and other tracking technologies. We use this data to improve our services, comply with legal obligations, and ensure the security of your account.

Categories of Data We Store About You

The personal data stored by VegasNow includes the following categories:

Identity Data: Full name, date of birth, and contact information.
Financial Data: Bank details, transaction history, and payment method information.
Technical Data: Device identifiers, IP address, geolocation, and browser data.
Behavioral Data: Gaming preferences, session duration, and website interactions.
Marketing Data: Consent records, interaction with promotional offers, and email preferences.
Legal Compliance Data: Documents and information collected to fulfill our regulatory obligations, including age verification and fraud detection.

We ensure that all categories of data stored are relevant to your use of our services and necessary for legal compliance. Data is retained only for as long as necessary and securely deleted when it is no longer required.

How We Can Use Your Information

Your personal data is processed for the following purposes:

Account Creation and Management: To register you as a user and maintain your account, including verifying your identity and processing payments.
Service Delivery: To offer and optimize our games, promotions, and support services.
Legal Compliance: To ensure we meet legal requirements, such as age verification and anti-fraud measures.
Security Measures: To detect, prevent, and address security threats, fraudulent activities, and breaches.
Marketing Communication: To inform you about promotions, new games, and updates, provided you have opted in for such communication.

In certain instances, we may also anonymize data to analyze usage patterns without identifying individual users. By doing so, we can improve our services without compromising your privacy.

Transfers of Personal Data Outside of the EEA

In some cases, your personal data may be transferred to jurisdictions outside the European Economic Area (EEA) for processing. These transfers may occur when our service providers or partners are located in non-EEA countries.

Whenever your data is transferred outside the EEA, we ensure that appropriate safeguards are in place to protect your information. These safeguards may include:

Standard Contractual Clauses (SCCs): Agreements between VegasNow and non-EEA entities ensuring compliance with GDPR standards.
Data Protection Agreements: We enter into agreements with third-party providers that require adherence to strict data protection regulations.
Adequacy Decisions: When applicable, we transfer data only to countries that have been recognized as having adequate data protection measures by the European Commission.

We take every possible measure to ensure that your data remains secure during international transfers and continues to be protected by the same high standards as within the EEA.

Your Rights

As a user of VegasNow, you have specific rights under data protection law, which are designed to give you control over your personal data. These rights include:

Access to Information: You can request access to the personal data we hold about you.
Rectification: If any of the data is incorrect, you have the right to request its correction.
Erasure: In certain circumstances, you can request that we delete your personal data.
Restriction of Processing: You can request that we limit the processing of your data in certain cases.
Data Portability: You have the right to request your data in a structured, machine-readable format for use elsewhere.
Objection to Processing: You can object to the processing of your personal data under certain conditions.

If you wish to exercise any of these rights, please contact our Data Protection Officer (DPO). We will respond to your request within the timeframes mandated by applicable law.

Security of Your Data

VegasNow takes the security of your personal data very seriously. We employ a variety of technical and organizational measures to ensure that your data is protected against unauthorized access, alteration, and loss. These measures include:

Encryption: Sensitive data is encrypted both in transit and at rest.
Access Control: Only authorized personnel have access to personal data, and they are subject to strict confidentiality agreements.
Firewalls and Anti-Malware: We use advanced security technologies to protect our systems from external threats.
Regular Audits: We conduct regular security audits to identify potential vulnerabilities and address them promptly.

Despite these measures, no system is entirely secure. We continuously review our security practices and adapt them as needed to mitigate evolving threats.